Shipping & delivery

Shipping

We aim to make ordering from us as simple and straightforward as possible. Orders for standard items must be placed online via the website. Once your online transaction has been completed your order will be confirmed by email. Wannekes currently accepts PayPal (Visa, MasterCard, Meastro, American Express, etc.) and Bank transfers. Once we have received your order and payment is taken, your order will be processed. 

Delivery in the Netherlands

For orders within the Netherlands, lower than €50.00, we charge €4.95 shipping costs. Above €50.00 the order will be shipped free of charge within the Netherlands. We ship the order with PostNL and DHL. The order will be shipped insured and we will bear the additional costs for this. You must always sign for receipt of the package. Unfortunately, we cannot guarantee that your order will arrive the day after ordering, this is in the hands of PostNL or DHL. If you are not at home the first time, PostNL or DHL will deliver the package to you again the next day. If the package cannot be delivered to you both times, you will receive a note in the letterbox that you can pick up the package at the nearest PostNL/DHL collection point. The package will remain at the collection point for three weeks and will then be returned to us.

International delivery

We deliver both to Europe and the Rest of the World. We ship worldwide with PostNL and TNT express: 

• Countries in Europe €15,00 shipping costs
• Countries outside of Europe €30,00 shipping costs

International deliveries do not include customs & clearance fees and duties & taxes which are payable once the parcel reaches its destination country. The recipient of the parcel must pay these charges. Please contact your local customs office for current charges before you place your order to avoid any unexpected charges.

Delivery

The estimated delivery time is communicated for each product on the product page. If the order includes several items that have different delivery times, the items will be sent together when the order is complete. When the delivery time takes longer than expected, you will be notified with a new delivery time as soon as possible. Our aim is to dispatch goods as quickly as possible. For items we carry in stock, dispatch will be the next day. If the items are in stock and depending on where you are based in the world you will receive them within 3-8 days provided that there are no unforeseen delays at the customs of your country.

In the unlikely event that your order hasn't arrived within the period of time as stated at the point of order please contact us and we will investigate immediately.

Standard delivery times